International SOS (Aspire Lifestyles) Concierge Specialists | 24/7 Roster

• Passionate for all things lifestyle (Dining, hotels, travel, and tickets)?
• Are you skilled in helping people and enjoy customer service?
• Are you able to work on a 24/7 roster?

Aspire Lifestyles (www.aspirelifestyles.com) is a global leader in B2B benefit solutions and concierge services. Our wide range of custom-built programs are designed to anticipate the needs of our client's most valued customers and delight them with every interaction. Globally, we have 2,000 staff in 26 fully owned centres, on-hand to assist in over 99 languages and dialects, 24/7/365. From client services to training, marketing to product development, every Aspire Lifestyles location is fully staffed with the expertise necessary to ensure a best-in-class approach to innovative program design and delivery.

THE ROLE

• Are you a quick thinker and are able to multi-task?                   
• Do you enjoy a team office environment?

If you have answered 'YES' to these questions, we would love to hear from you! Our team provides a dynamic phone support service and assists our customers with dining options, luxury item purchases, tickets to sold out events, booking travel arrangements and those rare, once-in-a-lifetime experiences. In this role you will be servicing the needs of customers over the phone and providing excellent customer service. All product training, tools and support are provided to ensure you have everything at your fingertips. We offer career progression so you can develop your skills and advance through the company.

SKILLS REQUIRED

• Excellent communication skills
• Accurate data entry (both alpha and numeric)
• Intermediate MS Office Skills (Word, Excel and Outlook)
• Mature customer service skills
• Ability to prioritise and multi-task
• Ability to work to defined timeframes 
• Ability to deliver a high standard of service
• 2 / 3 years' experience in a similar environment preferred but not essential

SUCCESSFUL CANDIDATES WILL BE OFFERED

• A full time, permanent contract in a leading concierge company with a fun team environment
• Base Salary + Super + 5 weeks annual leave
• A career progression path, including learning and development

ONLY AUSTRALIAN / NEW ZEALAND CITIZENS OR PERMANENT RESIDENTS WILL BE CONSIDERED FOR THIS POSITION.

Aspire Lifestyles welcomes you to Apply if you feel you meet the selection criteria.

For more information about this opportunity, please contact Elisabet Ripollès Coll; Elisabet.Coll@internationalsos.com