Updating Results

Optus

4.3
  • #9 in Technology
  • 1,000 - 50,000 employees

Optus Reviews

Based on surveyed graduates working at Optus. Read on to get an insider’s view on life as a graduate.
4.3
Based on 283 reviews

Pros & Cons

  • The people and the meaningful work.
  • At Optus flexibility and support would be the best things about working. The amount of support that I get including mentorship, training and education really helps me in finding my way through my career and my life, the flexibility to choose what I want to do, and also when I come to work (within reason) really puts me at ease every morning when I wake up.
  • The best thing about Optus is the great work culture and the awesome opportunities available to graduates. The two year graduate program really allows you to explore all the different areas of the industry as you progress through the four rotations. You can even do a rotation overseas if you wish! But one thing that really stands out is the quality people who you get to interact with in the projects day by day - it makes you look forward to getting up in the morning!
  • Work life balance initiatives and culture are great. I have also enjoyed working in the teams I have worked with.
  • The rotational program is really great. I'm still not sure what area of HR I want to specialise in so it gives me a great way to try out my options before settling into a team. There's also an opportunity to rotate internationally which is exciting! Optus as a culture is just amazing as well. We have entertainment on campus (yep, campus) every week, and so many free events it's always fun. My first rotation also had me working on projects which were then launched to the entire company so its high profile work that keeps you really engaged!
  • Red tape: as with all big organisations there are a lot of internal control measures that are in place, which means that to get things done, I need to get approval from a lot of people.
  • The previous outsourcing model in some work groups means there is a skill gap and it can be challenging when trying to have fast turnaround on new initiatives.
  • Sometimes the systems are hard to understand or can be overly and unnecessarily convoluted making simple tasks harder.
  • Optus is a large business so has to deal with the red tape delays I imagine most other large companies are dealing with. There's often a lot of different levels or individuals who need to sign off on actions which can take a lot of time. We're also very bound by SingTel in a lot of our decision making and systems which can be frustrating, particularly in times of change.
  • Slight minus would be working out at North Ryde away from your friends who work in the city, however the campus is amazing with restaurants and bars, and the company is great at organising social events, which more than makes up for it.

What Insiders Say

6.9
Career Prospects
6.9
Career Prospects
From what I can tell, it looks like working for 12-18 months is enough to gauge your abilities and enough for a manager to want you in their business unit. After 12-18 months applying for new roles in higher rem ranges is easy, internal applicants are favoured to external applicants.
8.3
Corporate Social Responsibility
8.3
Corporate Social Responsibility
Optus runs several CSR initiatives, tutoring underprivileged school children, to planting trees, as well as Optus rock corps where you volunteer for a day and the company puts on a concert.
8.6
Culture
8.6
Culture
Culture is generally quite flexible. Changes from team to team. Currently, my team has great work-life balance. Responsibilities are great, but working hours are flexible and I can work from home as I need to. The team is all specialised so we sometimes work in silos, but we all get along great and we help each other out whenever we need assistance. We have regular catch-ups, team lunches and wider team off-sites.
8.9
Diversity
8.9
Diversity
I've seen no blaring issues around diversity in the workplace.
8.7
Satisfaction
8.7
Satisfaction
My role includes performing platform management responsibilities. This means my day to day my responsibilities include: - Engaging with vendors to acquire quotes and purchase equipment - Coordinating hardware installations in multiple site around Australia - Working with multi-disciplinary teams to design telecommunication systems. - Drafting and finalizing engineering documents in the development of key systems.
8.6
Management
8.6
Management
Directors/Managers are very accessible regular feedback on performance and development is provided team places an emphasis on career development.
9.1
Office Work Environment
9.1
Office Work Environment
Dress code depends on your area. Mine is neat business but every Friday is casual dress. Office space is open plan with heaps of meeting rooms and collaboration spaces. It's located in a business hub of Sydney near a large shopping centre. There are many food vendors on ground floor surrounding a well maintained garden and pond areas. Toilets are easily accessible and everything needed is in easy reach.
7.0
Recruitment
7.0
Recruitment
Online application>Phone Interview> Assessment Centre and 1 on 1 Interview. I was asked about specific developments in the country's NBN program and examples of when I demonstrated the company's key values. It is important to keep track of the latest developments that involve the company, particularly if they are at a national level.
8.0
Salary
8.0
Salary
Discounted mobile phone services Taxi for late night work Discounts at a wide range of retailers.
8.3
Training
8.3
Training
We had training for soft skills such as presentation, writing, influencing, project management as well as an introduction to the technology the company uses for our products. Optus also holds 'Learning Fiestas' which offers free training to all employees for a whole range of soft skills. These are held at least twice a year and you can enrol into whatever classes you want. There are also grants for further education.
8.5
Work Hours
8.5
Work Hours
Optus is incredibly flexible! As with any job, the needs of the business are taken into consideration especially around the busy times of year. I have been able to work from home and offsite regularly.
7.5
Sustainability
7.5
Sustainability
We recycle water on the roofs and have rooms which turn lights off after a few minutes of inactivity are just some examples.